That’s up to you. We have provided services on a one-time basis, for special occasions, or moving in or out, for instance. More commonly, we clean for our clients on a weekly or fortnightly basis. A monthly schedule is also possible. Essentially, we’re there to clean as frequently as you need us too. You set the schedule.
Give us a call on 0405 729 898.
Yes, we provide all of the cleaning supplies and equipment . However, if you would prefer that we use your cleaning products and/or equipment, we are happy to do so.
No, it is not necessary. Our preference is that you are able to be present for the first appointment, in order to meet your cleaning staff. Otherwise, the vast majority of our clients are not home or in the office when we are scheduled to clean. They provide us with keys to gain entry. We take privacy and security seriously.
Yes, you are welcome to give the cleaner a key. A lot of our Clients are not at home when their cleaners come and therefore prefer to give the Cleaner a key due to convenience. With our strict recruitment process, you can have peace of mind in doing so.
Definately! Our cleaners pride themselves on providing a high-quality, thorough service. Please be mindful that your cleaner will be working to an agreed timeframe. To ensure a quality service, it’s always beneficial to take the time to have an initial meeting with your cleaner to fully explain what you would like them to cover. This meeting is only recommended for your first engagement with your cleaner, unless you are requesting new services or a different approach.
We treat your home with the greatest care; however, should an accident or breakage occur while we are in your home, we will contact you as soon as possible and every effort will be made to have the item repaired or replaced if it cannot be repaired. Also, our job is fully insured by Public Liability Insurance.
Our cleaning professionals typically work in a team of one or two. We will always tell you, in advance, how many individuals will be assigned, and provide you with their names.
If you tell us you would like the same people to clean for you on an ongoing basis, all efforts are made to assign your home or office to those staff members. Most of the time, we are able to accommodate this request.
You are under no contractual obligation as payment is made at each visit. We would prefer to earn your continued patronage based on our ability to meet your cleaning needs rather than based on a contractual relationship.
Yes. If you would like a receipt after each clean, please advise your cleaner.
We have a Higher Standard of Clean. Our goal is to provide the highest quality commercial and residential cleaning service to each of our clients, every time. To achieve this, we hold ourselves to a higher standard.